home security measures
I demanded to talk to someone above his position but after 10 min of talking to him he miraculously found out on his computer that our request to cancel before SEP 2011 was denied. He also went on and verbally stated that THEIR POLICY was for me to SHOW PROOF that me and my family will live on the military installation and only then will they be able to cancel our contract. I was furious and I demanded to speak to whoever the supervisor is. I was placed on hold and finally Spencer Hutchings answered. It was the same words coming out from his mouth just like the other incompetent employees that work there. I demanded to see their verbal policies on an official document but no one can provide us w/ one. It sounds
like they’re making policies as they go. Nothing indicates
in writing that military orders needs to be submitted in order to cancel but I did submit my orders anyway. Nothing indicates that Vivint needs some form of document stating the military member is living “on base. ”You should also consider whether the external doors themselves are strong enough to withstand attack. Security doors can be expensive, running into thousands for steel reinforced doors in steel frames.