To meet growing demand, Defenders—which has 2,840 employees overall, including nearly 900 in Indiana—has doubled its number of installers and at home consultants in the last year to 1,755, Boyce said. The sky is falling?Defenders exclusively uses equipment made by ADT Inc. And ADT provides the monitoring service for all Defenders customers, who typically pay $99 to $700 for installation, depending on home size and product choices. ADT monitoring costs start at $27. 99 per month, Boyce said. While close to two thirds of the home security industry is still controlled by local and regional players, the growth potential has attracted some large companies and brought consolidation. Most notably, Amazon this
year acquired home security brands Blink and Ring—startups that offer web connected doorbells and cameras—and announced a home security offering with monthly monitoring as low as $10. The move
“is high up on the radars of people in this industry,” said Jillian Bateman, chief development officer of the Electronic Security Association, a national trade group. “Amazon is absolutely a disrupter, so we’re very closely monitoring what they’re doing,” Bateman said. “It will be interesting to see if people trust Amazon with their home security. ”Some think traditional security companies should be concerned.